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Pensions Administrator

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Duties will include

To ensure delivery to a high standard of day to day client service to include: ad-hoc requirements / reports, scheme and member events
To plan, prioritise and deliver administration activities assigned for own portfolio of client(s)
To participate in client visits / presentations
To contribute and adhere to division's operating principles
To actively participate in team meetings, provide appropriate feedback
To support, coach and 'buddy' new members of the team, highlighting / identifying any training needs. Support the Team Leader by maintaining wider team awareness
To understand the fee basis for the clients we work on. Be aware of additional fee opportunities and escalate to the Team Leader
To write and update scheme specific procedure manuals, rules and documentation in line with any changes
To participate in, and be accountable for, continuous professional and personal development including keeping up to date with statutory obligations and relevant FSA guidelines and legislation